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Terms & Conditions

Last updated: September 30, 2026

SMS Terms of Service

Program description. Ultimate Diamond (including its Ultimate Watch brand) offers an SMS/MMS messaging program. By opting in, you agree to receive text messages from Ultimate Diamond, including appointment confirmations and reminders, order and repair status updates, replies to your inquiries, and, if you opted in to them, occasional promotional offers and event invitations. You can opt in by checking the SMS consent box on a form at ultimatediamond.com, ultimate.watch, or ultimatewatch.co, or by texting START to our number.

Message frequency. Message frequency varies.

Message and data rates. Message and data rates may apply.

Opt out. Text STOP at any time to opt out and stop receiving messages. After you text STOP, you will receive one confirmation message and no further messages. Text START to re-subscribe.

Help and support. Text HELP for help. You can also contact support at 646.366.8018 or [email protected], or write to Ultimate Diamond, 19 W 47th Street, New York, NY 10036.

Carrier liability. Carriers are not liable for delayed or undelivered messages.

Age restriction. You must be 18 years of age or older to participate in this messaging program. By opting in, you confirm that you are 18+ and the owner or authorized user of the mobile number provided.

Consent is not a condition of purchase. Agreeing to receive text messages is not required to buy anything or to receive any service from us.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support services such as customer care or message delivery. SMS opt-in data and consent will not be shared with third parties for unrelated purposes. See our Privacy Policy: https://ultimate.watch/privacy-policy.

Please read these Terms and Conditions carefully before using the Ultimate Watch website (the “Site”). By accessing or using the Site, you agree to be bound by these terms. If you do not agree, please do not use the Site. These Terms may be updated from time to time; we encourage you to review them regularly.

Copyright

All content on this Site (including but not limited to text, images, graphics, logos, icons, and audio clips) is the property of Ultimate Watch or its content providers and is protected by U.S. and international copyright laws. The layout and compilation of all Site content is the exclusive property of Ultimate Watch.

You may electronically copy and print portions of this Site solely for placing an order or using it as a shopping resource. Any other use (including reproduction, modification, distribution, transmission, republication, or display) is strictly prohibited without prior written permission.

Trademarks

All trademarks, service marks, trade names, and logos displayed on the Site are the property of Ultimate Watch or their respective owners. Unauthorized use of these marks is prohibited.

Accounts and Security

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify Ultimate Watch immediately if you suspect any unauthorized access or misuse.

Ultimate Watch is not liable for any loss resulting from failure to maintain account security.

Site Software

All software and underlying code used to operate this Site is proprietary and custom-built by or for Ultimate Watch, and is protected by copyright and other intellectual property laws. No part of this system may be copied, reverse engineered, or used outside of the Site without written consent. Any unauthorized use constitutes a violation of intellectual property law and will be pursued accordingly

Disclaimer of Warranties

All information, services, products, and materials on the Site are provided “as is” and without any warranty, express or implied.

To the fullest extent permitted by law, Ultimate Watch disclaims all warranties including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Non-infringement
  • Accuracy, completeness, or reliability of content
  • Absence of viruses or other harmful components

Prices, product availability, and descriptions are subject to change without notice. We are not responsible for typographical errors or system glitches.

Product Display & Availability

Some products shown on the Site may not be in stock. Colors and finishes may appear differently depending on your device settings. All prices are in U.S. dollars and are valid for purchases within the United States.

Links to External Sites

This Site may contain links to third-party websites. These are provided for convenience only. Ultimate Watch does not endorse or control those websites and is not responsible for their content, policies, or accuracy.

Limitation of Liability

Under no circumstances shall Ultimate Watch, its affiliates, or suppliers be liable for any indirect, incidental, punitive, or consequential damages arising from:

  • Use or inability to use the Site
  • Delays or disruptions
  • Viruses or system failures
  • Errors or omissions in content

Even if Ultimate Watch has been advised of the possibility of such damages, our liability is limited to the amount paid by you, if any, for products purchased from this Site.

Privacy Policy

Your use of the Site is also governed by our Privacy Policy. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and store information.

SMS / MMS Messaging Program

Program name: Ultimate Diamond. The Program covers messages from Ultimate Diamond and from its Ultimate Watch brand. Participation is optional and free of charge from us; your carrier's standard message and data rates may apply.

Program description. If you opt in, we may send you SMS and MMS messages about appointment confirmations and reminders, order and service updates, replies to your inquiries, and, if you opted in to them, occasional offers, new arrivals, and event invitations.

How to opt in. Check the unchecked SMS consent box on an appointment, quote, or contact form on ultimatediamond.com, ultimate.watch, or ultimatewatch.co; text a keyword such as START to our number; or sign a form in store that includes the SMS consent clause. Consent to receive texts is not a condition of any purchase or service.

Message frequency. Message frequency varies. Typically a few messages per month, with more around an active appointment, order, or repair.

Message and data rates. Message and data rates may apply. Check with your mobile carrier for details.

Opt out. Reply STOP to any message at any time to unsubscribe. You will receive one final confirmation text and no further Program messages. To rejoin, text START to the same number or opt in again on one of our forms.

Help. Reply HELP to any message, call 646.366.8018, or email [email protected].

Carriers. Carriers are not liable for delayed or undelivered messages. The Program is available on major United States carriers.

Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers that support services such as customer care or message delivery. SMS opt-in data and consent will not be shared with third parties for unrelated purposes. See our Privacy Policy at https://www.ultimatediamond.com/privacy-policy.

Compliance. The Program is operated in accordance with applicable United States messaging laws and wireless carrier requirements, including the Telephone Consumer Protection Act and the CTIA Messaging Principles and Best Practices.

Applicable Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. All disputes shall be resolved in the courts located in New York County, NY.